Endailalu, Daniel, and Kassegn Berhanu. “Factors Affecting Food Quality and Its Impact on Customer Satisfaction: The Case of Hawassa Hotels, Ethiopia: Research Article”. Madda Walabu University Journal of Equity in Sciences and Sustainable Development 7, no. 1 (January 30, 2024): 15–40. Accessed November 3, 2025. https://jessdmwu.edu.et/MWU/index.php/files/article/view/144.